AV questions answered.
The questions we get asked before a specification is signed off, answered properly. Where the answer depends on numbers, the numbers are calculated from the same engine behind our room planning tools, and the examples come from what is actually in stock today.
Specifying a projector
Browse all projectors →Brightness, throw distance, resolution and lens choice: the numbers that decide whether a projector works in a given room.
Specifying a display
Browse all displays →Panel size against viewing distance, brightness in nits, and where a commercial display earns its price over a consumer television.
Ordering and accounts
Do you offer trade or education accounts?+
Yes. Schools, colleges, sixth forms, universities and multi-academy trusts can apply for an education account with negotiated pricing and PO-based ordering. Business and corporate customers can get negotiated pricing too, but purchase order and credit terms are for education customers only.
Can I pay by purchase order?+
Purchase orders are for education customers only. Approved education accounts can enter a PO reference at checkout instead of paying by card, and invoices are issued against your PO with 30-day terms. Business, corporate and private orders are paid by card at checkout.
What are your delivery options?+
Standard (free from £99 inc. VAT), Next Working Day, and Next Day before 12pm. See our Delivery and Returns page for full pricing and cut-off times.
Can I request a formal quote instead of ordering online?+
Yes. Use "Request a Quote" on any product, or start a new quote from your account. Our team will review pricing for your organisation and respond with a formal quote you can accept online.
Do you install what you sell?+
Yes. Our in-house engineers offer installation, project management, maintenance, training and rack build services alongside every product line.
What's your returns policy?+
Unused items can be returned within 14 days in original packaging. Faulty items are covered under manufacturer warranty. See Delivery and Returns for details.