Terms of Sale
Effective 1 May 2024
These terms apply to every contract for the sale of goods by Strive AV Limited, trading as TopAV, to a buyer, and take precedence over any terms in a buyer's own purchase order. Accepting delivery of goods constitutes agreement to these terms. Nothing here affects a consumer's statutory rights.
Price and payment
Payment is required in advance unless a credit account has been agreed, in which case invoices are due within 30 days. Overdue invoices accrue interest at 2% per annum above the Bank of England base rate. We may require advance payment, refuse delivery, or terminate a contract if payment is in default.
Delivery
Delivery dates are estimates and are not guaranteed; delays don't entitle a buyer to damages or cancellation. If delivery is refused, we may charge for storage. Orders delivered in instalments are treated as separate contracts. Buyers must accept delivery within 3 months of the original date.
Risk and title
Risk passes to the buyer on delivery (or when we notify the goods are ready). Ownership stays with us until payment is received in full — until then, the buyer must store goods separately, insured, and cannot pledge them as security, though they may resell before ownership transfers, accounting to us for the proceeds.
Acceptance
Buyers must inspect goods on delivery and report any defects within 14 days, after which acceptance is assumed. Deliveries with a quantity within 5% of the order must be accepted, with the price adjusted proportionally.
Warranty and liability
Defective goods are replaced free of charge within the manufacturer's warranty period, provided the buyer notifies us immediately. Third-party manufacturer warranties are passed through to the buyer. Our liability for defective goods is limited to replacement or refund.
Force majeure
We are not liable for delays or failures caused by events beyond our control, such as natural disasters, strikes or supply shortages, and may terminate without liability if such delays become unreasonable.
Governing law
This agreement is governed by English law, and disputes are subject to the exclusive jurisdiction of the English courts.
TopAV is a trading name of Strive AV Limited, company number 04102256, VAT GB769341302.
Unit 4C, Birches Industrial Estate, Felbridge, East Grinstead, RH19 1XZ · 01342 580255 · [email protected]